Is your e-commerce business facing any of these issues?

Manual and Inconsistent Shipping Calculations Many eCommerce businesses still rely on manual or static shipping rules, leading to inconsistent and inaccurate pricing.

Complex configuration across multiple platforms Managing the complex shipping logic across different platforms such as web and phone apps to attain consistent shipping rates.

Lack of accurate delivery estimates Customers often abandon carts due to unclear or unreliable delivery timelines.

Limited control over multiple shipping centers For businesses that have multiple branches choosing the most suitable fulfilment center for a customer's order is a challenge.

Complicated discount and coupon management Setting up discounts or promotional shipping coupons manually can lead to errors and inconsistencies.

Unclear operational boundaries Without clear service areas or operating hours, businesses risk delayed deliveries or unreachable destinations.

Poor visibility into shipping performance Lack of analytics makes it difficult to identify inefficiencies or optimize delivery costs.

Time-consuming integrations Connecting multiple shipping systems usually requires custom development and maintenance.

Why Ecommerce Firms Choose Us

Simplified Customer Location Capture

Where Connect Shipping Assistant allows customer to enter their address and get instant shipping cost.

✔ Address Autocomplete & Validation
✔ WhatsApp Location Share
✔ Address managemnt for future orders

Shipping Cost Manager

Connect allows you to set your own pricing rules, base fare, per-kilometer cost, per-minute cost, weight rules, zones, max fare, min-farer, and other dynamic factors. The system adapts to your needs.

✔ Distance Calculator
✔ Fully Configurable Cost Calculator
✔ Fully Configurable Shipping Discount Calculator
✔ Coupon Calculator
✔ Context-Based Offers (e.g., Discount for a Second Order)

Multiple Branch Management

Setup each branch with its own pricing, delivery rules, operational hours, and service zones. Perfect for multi-store or franchise-based businesses.

✔ Automated Branch Selector (Geofence, Distance, Time, Location)
✔ Branch based discounts rules
✔ Branch based coupons
✔ Branch-level shipping analytics

Product

The Where Address Shipping Assistant is consumed as an API. We also have a WordPress plugin that easily integrates with Astra, WooCommerce, etc.

Sample API payload

Request Payload


                            {
                                "business_id": "[BUSINESS-ID]",
                                "api_key": "[API_KEY]",
                                "delivery_location_latitude": -1.2,
                                "delivery_location_longitude": 36.7,
                                "cart_total": 4000
                            }

Sample Response


                            {
                                "fulfilment_branch_id": "Where e-commerce shop",
                                "fulfilment_branch_name": "Main Store",
                                "shipping_cost": 266,
                                "cost_before_discount": 354,
                                "shipping_discount": 88.5,
                                "delivery_distance": "23.9 km",
                                "expected_delivery_arrival_time": "10:54 AM"
                            }

Live test interface

Please use the embedded form below to enter your address details.

Where Shipping Assistant